| 1. Log in and select Orders History from our cart menu.
2. Search for the order you would like to create a return request for.
3. Click on its number or status, and the Order details page will open.
4. Scroll down to the Create return request form.
5. Select the quantity of the product(s) you want to return.
6. Select the reason for returning.
7. Select the action you would like the store administration to do for you.
8. Leave your comments, if necessary.
9. Click on Create.
That's all there is to it! You're finished!
You will receive return authorization via eMail.
PLEASE NOTE: The return authorization box will not appear at the bottom of the page if the time limit to return the product has expired.
(Each Merchant sets his his own 'time limit for returns' - Return times may vary for each product). |